PAYMENTS
Towsonline Auction accepts certified checks, Visa, Mastercard, Discover, American Express Paypal, and Zelle Transfer as payment. Bidders using the hibid.com, Invaluable.com (including auctionzip.com) or LiveAuctioneers.com platforms may pay their invoices online. All credit card charges are final and may not be disputed. Disputing credit card charges will put buyers in violation of this agreement and will subject them to legal fees, punitive damages, etc. Credit card payments are limited to a total invoice amount of $10,000. Wire or Zelle transfers are encouraged and can be arranged through our accounting department. No personal checks will be accepted without prior approval. On any cash transactions or series of transactions exceeding $10,000, Treasury Form 8300 will be filed. All property must be paid within one week following the close of the auction.
Automatic payment: For the customers from some online platforms, such as hibid.com and invaluable.com, the credit card which you used to register for the auction may be charged for the amount of your invoice after auction unless you have contacted Towsonline Auction to arrange payment in advance.
PICKING UP/SHIPPING
Property will not be released until payment in full is made on the items. All lots must be removed within 14 days after the auction or they are subject to a storage fee of $10.00 per lot per day. Towsonline Auction will not be held responsible for loss or damage to items left on premises over two weeks.
Option 1. FREE LOCAL PICKUP BY APPOINTMENT:
Free local pickup is available at our office (2345 York Rd. Suite B11, Timonium, MD 21093). Appointment MUST BE made 48 hours in advance for picking up. Please contact us via text/phone ( 443-862-1038), or Email (info@towsonlineauction.com) for appointment.
Option 2. IN-HOUSE PACKING AND SHIPPING:
Towsonline Auction will provide in-house packing/shipping assistance at reasonable rates for the most items shipped to US addresses via USPS or UPS. Another invoice with estimated fee for packing/shipping/insurance will be sent to the buyers. Insurance are required for all shipping. The won lots will be shipped in three days after shipping fee is received and the tracking information will be sent to the buyer. For international buyers, please contact a third party to get a service if needed.
Option 3. THE THIRD PARTIES FOR SHIPPING SERVICE:
If bidders prefer to use other shipping providers than us, or we are unable to pack/ship the items due to size or shipping destination, please contact us at info@towsonlineauction.com for a list of local shipping providers. Buyers are free to contact any other shipping companies except what we recommend. The Authorized Release Forms must be submitted online to Towsonline Auction prior to releasing purchased items to buyer’s designated shippers. The forms are available on our website https://towsonlineauction.com/release-forms/
Option 4. USE BIDDER’S OWN SHIPPING LABEL:
If bidders prefer to use their own shipping labels, please contact us at shipping@towsonlineauction.com for information of package size and weight. Bidders need to pay Towsonline Auction packing fee of $15 or more for oversized items. We strongly suggest that bidders purchase shipping insurance.
Notes: International buyers should be aware that certain countries do not allow the importation of items containing materials made from endangered species. This includes, but is not limited to, coral and tortoise shell. It is the buyer’s responsibility to check the relevant import and custom regulations prior to bidding, and to pay any related Customs fee or tax.
ONCE ITEMS ARE RELEASED, EITHER TO WINNING BIDDER OR TO A THIRD PARTY, SUCH AS A MOVING/SHIPPING COMPANY, TOWSONLINE AUCTION DOES NOT ASSUME ANY LIABILITY AND WILL NOT BE HOLD RESPONSIBLE FOR DAMAGES, LOSS AND/OR MISSING PARTS.